**Refund and Returns Policy**
**1. Return Eligibility**
– Items must be returned within 7 days of receipt.
– To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
– Perishable goods, custom-made products, and personal care items cannot be returned.
**2. Return Process**
– To initiate a return, please email us at [support@primebaskit.in] with your order number and reason for return.
– We will provide you with instructions on how to send the item back to us.
– Please do not send your purchase back to the manufacturer.
**3. Refunds**
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 to 7 business days.
– Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**4. Exchanges**
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at [support@primebaskit.in].
**5. Late or Missing Refunds**
– If you haven’t received a refund yet, first check your bank account again.
– Then contact your credit card company; it may take some time before your refund is officially posted.
– Next, contact your bank. There is often some processing time before a refund is posted.
– If you’ve done all of this and still have not received your refund, please contact us at [support@primebaskit.in].
**6. Shipping Returns**
– To return your product, you should mail your product to: [Your Return Address]
– Depending on where you live, the time it may take for your exchanged product to reach you may vary.
**7. Contact Information**
– If you have any questions regarding this policy, please contact us at [support@primebaskit.in].
Delivery Timeline Policy for www.primebaskit.in
At PrimeBaskit, we strive to deliver your products in a timely and efficient manner. Please review our delivery timeline policy below:
- Minimum Delivery Time: 5 business days
- Maximum Delivery Time: 10 business days
Please note:
- Delivery times may vary depending on your location and product availability.
- Business days exclude weekends and public holidays.
- You will receive a tracking link once your order is shipped.
For any delays or concerns, feel free to contact our customer support team. Thank you for choosing PrimeBaskit!